I have the Cox Communications HiSpeed Internet package. It works great, however, email being sent to/from one of my domains started to bounce. After a little digging it seems that the smtp.west.cox.net SMTP server is blacklisted by sorbs!
Cox forces all residential customers to use their SMTP servers to help prevent spamming..but it seems they got hit themselves. Anyone else have this issue? If you’re a Cox rep, a response would be appreciated. It seems calling tech support has been less than useful.
Comments: (2)
Michael on Wed, Apr 15th, 2009 at 02:51 PM
That sucks, i hope they get it fixed soon.
Joe Polinsky on Fri, Apr 24th, 2009 at 02:25 PM
If you have control over your email server try adding another port for your SMTP 25 is default, Cox blocks it. try something else like port 9025. That worked for a friend that has Cox Cable so he could use our mail server instead of Cox’s
AlaskaJoe
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