I personally have never been excited about a printer, but when I was first introduced to the Artisan 800 by Epson this past July I immediately fell in love with it and when Epson finally announced it I knew I wanted one.

So when Epson told me they were sending me one for review, I was extremely excited in fact for the past 17 hours all I have done is play with the Artisan 800 non stop and I feel as if I know this Printer, Copier, Fax better than I know myself. The last time I was so excited about a product was when I bough my iBook 4 years ago, and I never would of thought I would get so excited about a printer.

artisan 800But then again who wouldn’t be excited about the Epson Artisan 800? After all it features a 7.8 inch touchscreen panel with a 3.5 inch Color LCD display smack dab in the middle. Laser Quality Prints, up to 38 pages per minute, and if you wanted you can get an optional duplexer for automatic double sided printing and an optional bluetooth adapter. The Artisan 800 is literally the god of all printers, so if you aren’t excited about it then there is something wrong with you. Or maybe there is something wrong with me. smile

It is now 6:30 am Eastern Standard Time and I have not slept because the Artisan has taken control of me. Ok maybe not but I was anxious to get you guys some unboxing photos, a video and a quick review.

So yesterday at 12:22 PM FedEx knocked at my door with the Artisan 800, I was expecting it but it wasn’t due to arrive until today, so I was pleasantly surprised when it arrived yesterday. I had some errands to run so I was going to unbox it when I got back form doing what I had to do. But the box kept calling to me “Michael Open me please” so I did, and since I opened her I have not slept, because I have been consumed by the power of this machine.


USB

The first thing I did was admire the box, and while checking out the box, I noticed on the top of it it had check list.


USB

I thought to myself, they recommend a USB Cable but come on why not a Wi-Fi router? After all it is a Printer that is Wi-Fi enabled. Oh wells what can you do? After wondering about why no Wi-Fi router recommendation I grabbed my Swiss Army knife and cut open the box.

I open up the flaps and what do I see…


Reminder

A reminder to check out the welcome pack for $50 dollars in savings. I appreciate that the reminder is there, because a lot of times computers, printers and other gadgets have these offers but you overlook them, and I think if you just spent a good chunk of change on something you should take advantage of any offers available to you.

So I get past the reminder and I am greeted by a thin rectangle box.


Grey Box

It said Open me first, so I did! Who am I to disobey an official looking box?


accesory kit

Inside the grey box was the Manual, the Special Offers I was reminded of earlier, Several Cartridges of Ink (Click here to See up Close), Power Cord, Ethernet Cord and Telephone Cord. The Artisan 800 comes with seven ink cartridges but it only uses 6. You get an extra black.

Now it was time to follow the instructions on the included manual, so I unfolded the manual placed it on m desk and followed it step by step by step.

The first step was unpack the Artisan 800, and unpacking a Printer or Television is always a task I do not enjoy, because it’s often the case where the product is wrapped in plastic surrounded by foam and you have to get both your arms in the box, grab what ever it is from the bottom and pull it up, and if you aren’t prepared or you aren’t standing properly you can hurt your self, I have a neighbor who threw her back out unbox a desktop PC.

Well Epson has made it easy for us to remove the Artisan 800 from its box, they put it in a plastic bag with handles, handles which were strong enough to withstand the weight of the Artisan 800 and the force of me pulling it up.


Handles

Little things like handles can make your life a whole lot easier.

So after removed the printer from the box, the instructions told me to raise the scanner and remove a transportation lock, that secures the system for transportation. There is a little slot you put it into so that you can store it for future use.

Then came the moment I have been waiting for, it was now time to plug in the Artisan 800 and press the power button.

So I connect the power cord, plug it into a surge protector and I press the power button.


Didn't turn on

As you can see from the above picture, nothing happened. I press it again and again and again and again, I pressed it 20 times maybe more, it wouldn’t power up. I turn it around make sure the cable is connected correctly. It was.

I take a moment look at the printer, I begin to pray for it to work I press the power button again and all I heard in my head was my self saying “Houston we have a Problem” I then began to curse to my self in languages I did not even know I could speak.

I take another moment and check the power connection again, and I discover the cause of my problem. I forgot to turn on my surge protector, after laughing at my self and breathing a sigh of relief, I hit the power button again.


Turned on

The word English and Francais, never looked so appealing to me in my life, and I don’t think I have ever been so excited to see a settings menu.
After taking a moment to enjoy the fact the printer powered up, I proceeded to tap English and then continued on with setting the date and time on the printer, which led me to the next step. Installing the 6 Ink Cartridges.

While installing them was as easy as opening the packaging, ripping off a piece of plastic and pushing them into place.


Ink

It did take about 4 minutes for the ink to charge. I am not sure why they call it Ink Charging as all it does from what I understand is wets the printing head and mixes the ink.

After the ink charged, it was time to load the paper tray. The printer tray is hidden inside of the Artisan 800 at the bottom. It’s always nice to have the paper hidden inside the printer as the paper will not get as dusty and turn yellow if the paper tray is exposed.


Paper tray

After I loaded the paper tray the manual told me it was time to connect the phone cord to my phone jack, which I did and I quickly sent a fax to my sister.

Fax worked great, you can either place the fax in the scanner or use the automatic document feeder if you have more than one page to fax. You really don’t have to do anyhting but place the paper in the document feeder as it pretty much takes care of it self. Ofcourse you have to dial the number but that is really all you have to do. You can even set up a speed dial list.

I then had my sister send me a few faxes, and again it worked great, I haven’t experienced any problems with sending or receiving faxes on my Vonage line with it.

After I was done having my fun with the fax function it was time to decide how I wanted to connect the Artisan 800. Did I want to connect it via a USB port or via my wireless network. I of course wanted to connect it to my wireless network but was disappointed when I saw that the manual said I had to connect it to my router via an Ethernet cable and then later remove the cable.

That has been my biggest peeve with wi-fi printers, the fact that most of them you have to connect to a computer or a router first before you can use the wireless function. But ya know what I am hard headed and in typical Michael Reyes fashion I tossed the manual in the trash.

I did not and I was not going to connect the printer to any router or computer using any cable what so ever, in my opinion that defeats the purpose of it having wi-fi capabilities.

So I stood in front of the Artisan 800 and taped on the “Setup” icon, followed by the “right arrow” icon which led me to the “Wireless Lan Setup” option. After being warned that continuing would change my network settings and tapping on “Yes” I saw a “Wireless Manual Setup” option, which I quickly taped, told it to search for my wireless network which it found, I then selected the type of security the network had, and entered my WEP key.

I then went to my computer and installed the included Epson software, which detected the printer and installed it on my computer. So while the Manual said I needed to connect to my router using the included Ethernet cable, I did not have too and I am very happy about that.

After installing the printer, I did what any other sane human being would do. I began to print and print and print. It was amazing to me how fast the printer printed, it even printed pictures fast. So fast that the first time I printed an 8x10 photo I thought I dosed off and lost track of time, because when I looked at the printer it was done, and it felt as if I just turned my head away for a moment and I didn’t even hear it.

I was so impressed by the speed at which it printed pictures I made a video.



As you probably just saw, that was pretty damn fast and quiet, and while you just saw me print 5 pictures and a CD, I think I have printed almost every picture in my Pictures folder if you don’t believe me check out the ink levels on the Artisan 800 that I just received yesterday.


web interface

Yup you can access your Artisan 800 via a web browser and change settings, check the ink level, perform maintenance and even update it’s firmware. But that isn’t the only cool thing you can do.

Say you or your kids have some school work and you or they are short on paper and it’s 9 o’clock at night and your local Staples or Office Max is closed. Well you can print out School Paper on the Artisan 800. Be it Grid Paper or Loose Leaf paper you can print it out.

Another cool feature is called the coloring book feature. You scan a picture and you can print a black and white outline that you can color in. I think that’s great feature for keeping the kids out of your hair.

Overall the Artisan 800 is a FANTASTIC All in One, there is no other printer available that can compare to it, for that we award the Epson Artisan 800 our 5 Star Gold Editors Choice award and name it the best printer of the year. In fact it will probably also be the best printer in 2009, unless Epson out does it self with an updated version.

Just a little note, this review is far from done, I plan to run a bunch of text on the Artisan 800, I am going to see about buying the Duplexar when it is in stock, and push it to its limits.

The Artisan 800 is available now at Amazon.com for $299, and at Newegg for $289.

For more information on the Epson Artisan 800 visit: http://www.epson.com/cgi-bin/Store/consumer/consDetail.jsp?oid=63075471

Update:
I recently recieved the Auto Duplexer for the Artisan 800 and made a quick video for you guys to see how fast it still is even when printing on both sides of the paper.






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Post Tags: review  all in one  artisan 800  unboxing  epson  printer  copier  fax 


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Comments: (44)
Chris on Thu, Oct 09th, 2008 at 07:50 AM

Get some sleep.

I just went to order a printer on Amazon out of stock same for newegg. Must be a hot item


Michael on Thu, Oct 09th, 2008 at 08:13 AM

I’m so tired I can’t sleep


hyperdog on Thu, Oct 09th, 2008 at 08:34 AM

first good review I never heard of this printer and im excited abot it

also thabk yo for creating mobile hardwaregeeks it loads fast on my iphone


TurboFool on Thu, Oct 09th, 2008 at 12:13 PM

I got to use this one a couple of months ago in Dallas and was blown away. Best overall machine Epson’s ever made, and nothing like it on the market today. Best Buy should be getting these in within the next week or two. Exciting machine.


Luis on Thu, Oct 09th, 2008 at 07:31 PM

the auto duplexer is only available from the Epson e-store.  I don’t know if it will be available in stores or e-tailers like newegg. truly cool review!!!


dogerfan93 on Thu, Oct 09th, 2008 at 08:15 PM

What does the duplexer do? what is it?


Michael on Thu, Oct 09th, 2008 at 08:19 PM

It allows you to print both sides of the paper automatically with ut having to feed the paper a second time upside down.


Borady on Fri, Oct 10th, 2008 at 04:58 AM

great review.

I also think it’s impressive that it printed out the 8x10’s so fast. You could barely hear it either except for when the it appeared to be getting the paper.


Teddy F. on Fri, Oct 10th, 2008 at 07:45 AM

Sign up for notification on the availability of the duplexer on epson.com.

I did so a couple of days ago, got notification a day later, ordered it and it was shipped the same day!  It should arrive the same day as my printer.  FYI, Staples is currently selling the printer for $249 on their website!

Great review and can’t wait to replace my Epson RX680 with this gem.  Excellent work Epson.


Michael on Fri, Oct 10th, 2008 at 02:55 PM

It is in stock! thanks for the heads up!


Just got one on Sat, Oct 11th, 2008 at 05:43 AM

I just picked one up at staples last night and dear god this printer is a monster, and I mean that in a good way.

Like the video posted here, it is that silent and fast. Plain documents come out super fast.


Michael on Sat, Oct 11th, 2008 at 01:49 PM

Sweet lad you like it


Hottness on Mon, Oct 13th, 2008 at 12:57 AM

wow, it’s touchscreen that is so HOT


Sangkath on Sat, Oct 18th, 2008 at 09:11 AM

grin

I was at Dallas, Texas this pass August on Epson annual meeting convention for reps who had first hand on review on the this product. I must say this is a wonderful machines that pretty cover the core business. I look in getting one myself to replace my RX580 machine which is good but need a make over. 

Also check out the Artisan 700 as well which is a step down from the Artisan 800 without the touch screen or fax. Also a great machine as well.


Michael on Sat, Oct 18th, 2008 at 10:19 AM

When I first saw it in July I knew it was going to be winner. 700 is nice also but what amazes me is that the print quality is present in all of their printers from the budget nx400 all the way up to the artisan 800.

I just recieved the duplexer for the artisan 800 this week and even with it attach it still is a fast and silent printing machine.


Sherry on Mon, Oct 20th, 2008 at 07:15 PM

I can’t wait to get this machine!  I’m keeping my Epson 680 too, but I never saw a printer with features I like nearly as much as the 800’s.  Any other news on it - how well the Bluetooth works, cartridge yield, stand alone usage limits, longevity of prints, etc?


sangkath on Mon, Oct 20th, 2008 at 07:44 PM

I agree I can’t wait this printer myself after playing it annual convention meeting.


Michael on Wed, Oct 22nd, 2008 at 10:01 AM

@Sherry, the print quality on the 800 is amazing. I actually made a video onthe print quality of the Epson NX400 which uses ink similar but not as good as the Epson 800 so if you watch this video you can get an idea of how good the ink is. We are making a new video ink test with the artisan 800 we just had some major scheduling conflicts with Radiris (Our pretty video person) she’s in Dallas and won’t be in NY until the 6th of November.

http://www.hardwaregeeks.com/index.php/GadgetBlog%20/comments/who_has_the_better_ink_hp_or_epson/

Keep in mind when you watch that the NX400 uses the DuraBrite Ultra inkand the Artisan 800 uses the Claria Hi-Defenition ink, I already did o some water test and smudging test with the artisan 800 ink and it passed with flying colors. Just waiting for Radiris to get back so we can do a video.

I haven’t tried the bluetooth add-on yet just the duplexer.


Ian Patrick Hughes on Wed, Oct 22nd, 2008 at 07:41 PM

We just picked up one for the home network. I am really happy that you included your account of connecting to your network using the traditional signal find and WEP kek enter. I heard that we needed a USB cord at first and I was wondering why. When I bought my new laptop this year I did not have to plug it into an ethernet port first to access the network resources, you know?


Michael on Wed, Oct 22nd, 2008 at 08:26 PM

Yeah Epson wants you to use the Eternet Cable to connect it ot the network because it’s easier to set up that way I guess.

I wish they included a booklet for an advanced install so people would know how to do it with out connecting it to your computer or network first.


Michael on Wed, Oct 22nd, 2008 at 08:27 PM

btw you don’t need a USB cable to connect it to your networkand Epson doesn’t recomend one. They recomend an Ethernet Cable to connect it to your network and the cable comes included.

It does not come with a USB cable though.


Ike on Sun, Oct 26th, 2008 at 02:16 PM

I bought this printer two days ago, because my old printer gave me a fatal error. I’ve never been so impressed with a printer before. It has all the bells and whistles, the quality is fantastic, and it was a breeze to set up on my wireless network. I have a 5 computer network, 4 Macs and 1 PC, and every machine prints and scans over the network without a hitch. An excellent product to be sure.


Greg Millard on Tue, Nov 04th, 2008 at 03:18 PM

We’ve always had HP printers at home and I was frankly tired of their designs and the feel of all the flimsy plastic bits.  When I saw the Epson Artisan 800 we just had to give it a go.  It feels very well made, controls are intuitive, it works both quietly and quickly and, its design is well executed ‘form following function’. The only difficulty we ran into was paper loading; it is easy to push it in too far if you don’t observe the paper size arrow position in the paper tray. Other than its scanning, printin and faxing are all we can ask - a nice piece of equipment at a very reasonable price.  The larger ink cartridges available through EPSON should make usage relatively maintainance free,


Alice on Mon, Nov 24th, 2008 at 12:46 AM

Michael, did you have any issues with the ink drying out? Maybe you didn’t have the printer long enough to find out. I love the features and styling of Epson printers, but I’ve heard very negative things about their ink, and that it might be something Epson does intentionally.

The tech repair guy at CompUSA (here in Aurora, CO) warned me against getting an Epson, because he does more repairs on them than any other printers due to ink clogs. He assumed the problem was due to Colorado’s dry air, but that might not be the case.

I’ll be moving to Dallas soon, and being a humid area, was planning to get an Epson once I’m there. But I’ve recently read rumors that Epson purposely designs their ink to dry out quickly, forcing you to buy more cartridges. angry  It’s evil, but clever. Everyone knows those expensive cartridges are the real profit center for any printer company.

I’d like to know if anyone reading this lives in a humid climate and has also experienced ink problems with an Epson, be it whether the cartridges seem to run out quickly, or the ink clogs the lines in the machine because it dries out in there. Not everyone needs to use their printer every single day, so it stands to reason that ink would sit inside the machine for long periods. It should be formulated to remain liquid for that very reason, but maybe Epson accidentally-on-purpose overlooked that aspect when developing their ink. hmmm

Any information and anecdotes would be appreciated. cool smile


Michael on Mon, Nov 24th, 2008 at 11:33 AM

I still have the printer. The first round of ink that came with the printer did run out fast but I was alerted to that by the printer. It said since it needed to ink up the printer the first set of inks would run out faster than the next set of ink.

As for ink clogging, i personally haven’t experienced it, but they (Epson) do have ink that drys fast on paper. I do know that ink clogs do occur on all Printers I personally have never had the problem on any of my printers, Epson, HP or Canon.

However clogging shouldn’t be an issue with printers like the Artisan 800 or the Photosmart C8180 from HP, as they basically lubricate the ink lines on their own my guess to prevent clogging. However doing so does waste a little ink.

Also Epson was pretty accurate when it said the ink cart was empty, I cracked it open and it was indeed empty.

Being in NYC the air here is humid in the summer.


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